Messaging

Email management with WWW? Part II: What

Email management with WWW? Part II: What

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There are 3 key strategies you can use to get control of email overload and use it in an effective and productive way. They are what I call the WWW of Email Management – the When, What and Where.

The first part covered mastering email: when, and this one looks at the second strategy, the WHAT of mastering email – the master skill for getting your in-box empty and keeping it under control!

Steuart SnooksEmail management with WWW? Part II: What
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Tackling email overload: the human-centered approach

Tackling email overload: the human-centered approach

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Digital tools such as Knowmail do a much better job of helping users tackle email overload than regular email clients do. Most email prioritization and email filtering tools turn down the intensity of the fire hose – providing ever more efficient mechanisms for dealing with the deluge.

But I come from a Human-Computer Interaction background see things differently. I feel as though we’ve paid too much attention to how computers can support humans in taking control of their inboxes, but not enough on how humans wish to communicate via email. Looking further at the later, we can design future email tools that better support broader digital communication needs.

Stephann MakriTackling email overload: the human-centered approach
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What do I do next to manage email overload efficiently

What do I do next to manage email overload efficiently

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As we are bombarded with hundreds of daily emails, there are certain actions we do to stay organized, track messages and stay on top of tasks at hand. This is continuously becoming more difficult to keep up with, as emails keep piling up, new projects arrive, and time isn’t always on our side. So we must ask ourselves, ‘what should I do next to manage email overload efficiently?’

Eran AbramsonWhat do I do next to manage email overload efficiently
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How to Personalize Email without your Data

How to Personalize Email without your Data

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Knowmail is making a change in corporate communication, helping employees understand which messages to focus their energy on thus utilize time better and get the right things done and personalize email. Such priority and direction is much more complex than simply listing items per the time arrival (as is the way in email clients these days), as this ancient way means you are dealing with emails by other’s importance and not your own…needs.

Meir CohenHow to Personalize Email without your Data
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Managing Email Overload

Managing Email Overload

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My week-long vacation is almost over and tomorrow, I return to the office. I feel a shiver go down my spine just thinking about the emails waiting in my inbox. Hundreds? Thousands? I start getting anxious, so it’s definitely a good idea to start working through my inbox now. That way, I won’t have to bear the full brunt of the storm tomorrow. Guess it’s time to get back to work…but I am still on vacation!

“To open or not to open the inbox.” Sound familiar? Most of us go through the same thought process when we approach the end of any extended time away from the office and get mentally prepared to return to our professional lives. Even while we are still on vacation, we get more and more stressed as life goes on and work stacks up. That backlog is often best represented by our emails, where the average business user receives and sends over 120 messages daily[1]. Messaging volume seems to grow exponentially the longer we are out of the office! What happened to work/life balance?

Oded AvitalManaging Email Overload
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