Communicating through our computers at any length is still primarily taking place through some physical or virtual manifestation of the QWERTY keyboard – a device invented for the early typewriters of the 19th century, and supposedly designed – intentionally – to work slowly even then.
Nathan ZeldesStar Trek, voice interaction and the future of email
Digital tools such as Knowmail do a much better job of helping users tackle email overload than regular email clients do. Most email prioritization and email filtering tools turn down the intensity of the fire hose – providing ever more efficient mechanisms for dealing with the deluge.
But I come from a Human-Computer Interaction background see things differently. I feel as though we’ve paid too much attention to how computers can support humans in taking control of their inboxes, but not enough on how humans wish to communicate via email. Looking further at the later, we can design future email tools that better support broader digital communication needs.
Stephann MakriTackling email overload: the human-centered approach
As we are bombarded with hundreds of daily emails, there are certain actions we do to stay organized, track messages and stay on top of tasks at hand. This is continuously becoming more difficult to keep up with, as emails keep piling up, new projects arrive, and time isn’t always on our side. So we must ask ourselves, ‘what should I do next to manage email overload efficiently?’
Eran AbramsonWhat do I do next to manage email overload efficiently
Knowmail is making a change in corporate communication, helping employees understand which messages to focus their energy on thus utilize time better and get the right things done and personalize email. Such priority and direction is much more complex than simply listing items per the time arrival (as is the way in email clients these days), as this ancient way means you are dealing with emails by other’s importance and not your own…needs.
Meir CohenHow to Personalize Email without your Data
My week-long vacation is almost over and tomorrow, I return to the office. I feel a shiver go down my spine just thinking about the emails waiting in my inbox. Hundreds? Thousands? I start getting anxious, so it’s definitely a good idea to start working through my inbox now. That way, I won’t have to bear the full brunt of the storm tomorrow. Guess it’s time to get back to work…but I am still on vacation!
“To open or not to open the inbox.” Sound familiar? Most of us go through the same thought process when we approach the end of any extended time away from the office and get mentally prepared to return to our professional lives. Even while we are still on vacation, we get more and more stressed as life goes on and work stacks up. That backlog is often best represented by our emails, where the average business user receives and sends over 120 messages daily. Messaging volume seems to grow exponentially the longer we are out of the office! What happened to work/life balance?